Specified delivery time and dates are set by vendors with respect to their services. Vendor acknowledges that time is of the essence with respect to the delivery of all Services. The customer can also book the vendor aside the time sets by the vendor. But the customer has to notify it in writing to Eventfinest, and in doing so stipulates a reasonable period of time within which the Vendor has the opportunity to effect delivery.
The delivery time shall commence at such time as the relevant Contract is concluded in accordance with the terms & conditions of service and the Vendor has also accepted any security for payment which may have been agreed or have received any prepayment.
If the event time remains 48hrs to commence, the customer shall not be entitled to cancel or terminate the Contract, unless the day of service delivery remains more than 4 days, without the customer being entitled to any compensation.
If Event Finest receives a report or complaint from the customer about any vendor on Breach of contract or arriving late to his/her event without tangible reason, the vendor balance will be put on hold until proper investigation is carried out. And if the vendor is found guilty, a certain amount of the vendor’s balance will be given to the customer. And if this occurs more than three consecutive times by the same vendor, the vendor may be penalized from using website.